Data We Collect
The types of personal data that we collect include:
- Your first name, last name, email address, phone number, and home address
- Credit card details (type of card, credit card number, name on card, expiration date, and security code)
- Student data, including class dates, clothing sizes, gender identification, special requests made, and observations about your service preferences
- Data you provide regarding your marketing preferences or in the course of participating in surveys, contests, or promotional offers
You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your transactions with us may be impacted.
SMS Consent
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.
Data We Collect Automatically
When using our website, we also collect information automatically, some of which may be personal data. This includes:
- Language settings, IP address, and general location
- Device settings and operating system
- Log information, time of usage, and URL requested
- Browser version and user agent information
- Browsing history on our site and type of content viewed
We may also collect data automatically through cookies.
Processing Purposes
We use your personal data for the following purposes:
- Reservations. We use your personal data to complete and administer your online request.
- Customer Service. We use your personal data to provide customer service.
- Guest Reviews. We may use your contact data to invite you by email to write a visitor review after your visit. If you submit a review, it may be published on our website.
- Marketing Activities. Where permitted by law, we may use your data for direct marketing purposes such as newsletters, promotions, and offers. We always include an unsubscribe option in marketing communications.
- Other Communications. We may contact you by email, mail, phone, or text to respond to requests you have made or provide information relevant to your enrollment.
- Analytics & Research. We use personal data to conduct research and analysis to improve our services, enhance the user experience, and improve the quality of our programs. Results may be shared with third parties in anonymous, aggregated form.
- Security & Fraud Prevention. We use information, which may include personal data, to prevent fraud and other illegal or infringing activities. Personal data may be shared with third parties such as law enforcement authorities as permitted by applicable law.
- Legal & Compliance. In certain cases, we need to use information provided to handle legal disputes, regulatory investigations, or to comply with lawful requests from law enforcement.
Legal Bases
- Contract performance (purposes 1–2): Use of your data may be necessary to perform the contract you have with us — for example, to complete and administer an online registration request.
- Legitimate interests (purposes 3–8): We use your data for legitimate business interests such as providing relevant content, improving our services, fraud detection, and legal compliance. We always balance your rights against our interests.
- Legal obligation (purpose 8): Where applicable, we rely on our legal obligation to comply with applicable law.
- Consent: Where required by applicable law, we will obtain your consent prior to processing your personal data for direct marketing purposes. You may withdraw consent at any time by contacting us.
Data Sharing
We may share your personal data with the following parties:
- MarketMuscles.com: We use MarketMuscles, LLC to operate our website and process online requests. Information you enter may be shared with MarketMuscles and its affiliates. This may include your name, contact details, payment details, and student names. For more information, see the MarketMuscles Privacy Policy.
- Third-party service providers: We use service providers to process personal data strictly on our behalf for purposes such as payment processing, marketing, or analytics. These providers are bound by confidentiality agreements and may not use your data for any other purpose.
- Competent authorities: We may disclose personal data to law enforcement and governmental authorities as required by law or for the prevention, detection, or prosecution of criminal acts and fraud.
International Data Transfers
The transmission of personal data described in this Privacy Policy may include overseas transfers to countries whose data protection laws differ from those within the European Union. Where required by European law, we will only transfer personal data to recipients offering an adequate level of data protection and make contractual arrangements to ensure your data remains protected to appropriate standards.
Security
We observe reasonable procedures to prevent unauthorized access to and misuse of your information. We use appropriate business systems and security procedures — including technical and physical restrictions — to protect personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
Data Retention
We will retain your information, which may include personal data, for as long as necessary to provide services to you, comply with applicable laws, resolve disputes, and conduct our business operations including fraud prevention. All retained personal data remains subject to this Privacy Policy.
If you have a question about a specific retention period for certain types of personal data, please contact us using the details below.
Your Rights & Choices
We want you to be in control of how your personal data is used. You have the right to:
- Request a copy of the personal data we hold about you
- Inform us of changes to your personal data or request corrections
- Ask us to erase, block, or restrict the processing of your personal data in certain situations
- Object to particular ways in which we use your personal data
- Request that we send your personal data to a third party in certain situations
Where we use your personal data on the basis of consent, you are entitled to withdraw that consent at any time subject to applicable law. To exercise any of these rights, contact us using the details in the Contact section below.
We rely on you to keep your personal data accurate and current. Please inform us promptly of any changes or inaccuracies by contacting us by email.
Mobile Opt-In
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By submitting your phone number, you authorize Renzo Gracie East Los Angeles to send you text messages and notifications. Message and data rates may apply. Reply STOP to unsubscribe at any time.
Changes to This Policy
Just as our business changes over time, this Privacy Policy may also change. We invite you to review this page periodically to stay informed. If we make material changes that will have a significant impact on you — such as processing your personal data for purposes other than those described above — we will contact you prior to starting that processing.